30 Day Money Back Guarantee
We want you to love your products.
If you’re not completely satisfied with your purchase, you have 30 days to return it for a full refund — no hassle, no stress.
Your satisfaction is our top priority.
OVER 10,000+ Canadians LOVE My Craftmanship 🍁
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Got questions? It’d be my pleasure to help you out
Absolutely not — I cover the shipping. Just my way of saying thanks for choosing Willow Wave.
If you have any questions, don’t hesitate to contact me — I’m happy to help.
My team and I are available 7 days a week to answer all your questions.
Please check the Frequently Asked Questions first to see if your question is covered.
Contact: info@uncle-underwear.com
If the size you ordered does not fit, there is no need to worry. I will gladly send you the correct sizefree of charge(subject to stock availability).Simply contact me via email, and I will ensure you receive the perfect fit.
You can pay with Mastercard, Visa, American Express, Paypal, Maestro, Apple Pay, Google Pay & Shop Pay
To provide you with a seamless experience, I offer a convenient way to track your order.
Navigate to the Track My Order page. Here you can effortlessly track the status and progress of your purchase.
I understand the stress of waiting for a package, and I want to keep you informed every step of the way.
Return period
I have a 30-day return period within which the customer may return their package without giving any reason. These 30 days start when you received your clothing
Please note that the return must be sent back to me within these 14 days.
Return conditions
All items must be returned to me in an unworn and unwashed condition suitable for resale with the tags still attached to the item.
Yes. I offer a 100% refund guarantee if you are not satisfied with your order.
Just contact our customer service and ask for your money back.